Q: Why do I have to transfer my website? What does web site migration entail?
A: When your present web hosting provider can no longer measure up to the demands of your site, or when you go through constant network downtime, or if you have to wait for hours for the technical support staff to respond to you, it might be a clever idea to change your web hosting provider, i.e. to move all the files for your sites as well as your databases from your current provider to your new provider. At DuoServers.In Web hosting, we understand that this can be difficult and time–consuming. This is the reason why we’ll perform all that for you at no cost!Our expert technical staff members will migrate your web site content from your current hosting provider to us. Our techs have extensive experience migrating websites and are able to handle everything – from an ordinary WordPress weblog or Joomla™–driven site, to a very complex, custom–made web app.
Q: How long will it take for my website to be transferred to your platform?
A: We try to perform all web site migrations as fast as possible. Still, we don’t have a fixed time frame for web site migrations. There are certain variables that you need to consider – the very size of your web site and the workload of our website migration team, etc. We constantly try to perform each migration in less than 48 hours. With less sizeable sites, our team typically manages to finish within 24 hours.
Q: What data will I be asked to provide to your Website Migration Department?
A: We do not require any personal details. We will require, though, the login information for your old web hosting account as well as the name of the web site that you want to move.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my site?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the transfer is over, we’ll ensure that everything is working properly and that the integrity of your data is not compromised prior to notifying you that the transfer is over. Then we will instruct you how to transfer the domain over to your web hosting account with us and how to modify your DNS settings.
Q: Will my old web hosting provider need to provide any information/help?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We support all Linux–powered web hosting platforms. Basically, if we can get access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.