In case you have ever had a cloud web hosting account in the past or you have dealt with any other kind of online service, you probably know from personal experience that for a lot of things it is better to speak with a live person over the phone rather than exchange support tickets or emails. In order to know more about a particular service before you order it or if something small has to be done, for instance, it is far easier and a lot faster to get it done in real time. When you have the option to seek the advice of representatives by phone, it is very likely that you're using the services of a real website hosting supplier, not a reseller. The type of support that you can get on the phone may differ between different suppliers - from common issues to expert technical support. Typically most of the providers supply pre-sales assistance and first level telephone support, while more complex tech issues are handled via electronic mail and tickets.

Phone Support in Cloud Web Hosting

Since we have live telephone support 14 hrs a day, you'll be able to contact us and consult with one of our customer support representatives to find out more about all of the Linux cloud web hosting service that we offer and ensure that our servers match the system requirements for your web sites before buying anything. For your convenience, we have phone numbers on as many as 3 different continents so that you are able to call the one closer to you - in the USA, the UK or Australia. If you're already an existing customer, you'll be able to give us a call about general and billing matters, or even about some technical matters. If the problem is strictly technical or it requires more time to analyze, you'll have to employ our ticketing system, that will allow both you and our technical support crew to keep track of the information given by both sides.

Phone Support in Semi-dedicated Servers

When you want additional information regarding the semi-dedicated hosting service that we offer, you have the option to call some of the three support lines we have across the globe - in the United States, the United Kingdom and Australia. In this way, you can check ahead of time whether our services will be appropriate for your sites. In case you are already our client and you've got a semi-dedicated account, you'll be able to reach us over the phone for fourteen hours a day about any type of billing or common issues. For entirely tech problems you will need to employ our ticketing system to get in touch with our technical support since someproblems just require longer time to be dealt with, but we can help you on the phone with many minor tech issues as well, saving you the time and efforts.