Lots of users who begin using their 1st web hosting account, or change companies, frequently have inquiries with respect to how given procedures are carried out or stumble upon predicaments when setting up various things such as emails, website settings, etc. That’s the reason why, a lot of web hosting providers have prepared documentation with popular questions and problems so as to help their customers obtain information quickly and seamlessly. Consequently, the technical support staff representatives can concentrate on real issues that particular clients may be facing, because the solution for the minor things will be available on the Internet and customers can easily resolve them without contacting the help desk support team. Having in-depth documentation is exceptionally important, especially for new users with no prior experience at all, as the hosting service involves an enormous amount of features and lots of individuals can get confused about what action to take. A good information repository can both help you carry out the tasks that you need and become aware of how the web hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting packages come with a comprehensive knowledge base where you can find information on all the complications that you could possibly bump into and their resolutions. You can get to know how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are correct, but you are not able to send email messages, for example. We have done our absolute best to be as comprehensive as possible and to cover all possible options in order to help you save time and energy and to give you different solutions for each single problem. The knowledge base comprises informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, while if you want to browse the entire list of articles, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated hosting service, will permit you to access the extensive online support documentation that we’ve compiled for you. The articles themselves offer general information on our services, instructive tutorials about the various features that you can make use of, together with troubleshooting guidelines that can help you resolve common problems that you might bump into. The topics that we have included cover just about everything, from easy things such as how to host a new domain in your account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you’re on, whilst the complete article archive can be accessed through the dedicated Help section.