Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all of our Linux cloud web hosting service packages, meaning that each individual support question you email is going to be replied to in only one hour maximum. Our support company members have been qualified to efficiently handle any situation and to offer you prompt information on any concern that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time necessary. Our staff of consultants will be on–line for you 24x7x365 to react to all your queries and to deal with any trouble you will probably have. You will be able to post a help support ticket from the DuoServers.In Web hosting Web Site Control Panel or drop an email any moment. Moreover, on business days, you can call us or work with the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while performing tasks within the Control Panel, it is possible to always click the Help control key and see your concern in the group of articles that will appear. We have also turned a number of the articles into video lessons. The list of instructional videos will show up if you click on the Videos press button located in each section.